Filemaker Pro Technical Support – $25.00
per call
We're ready to, answer your questions about Filemaker on our Toll-Free
line.
Order securely using your Visa, MasterCard,
Discover,
American
Express or any Checking
Account.
Our specialties are: aa• Scripts and Calculations
aa• Relationships
aa• Field Definitions and Value Lists
aa• Summaries and Reports
aa• Forms, Lists and Tables
aa• Searches and Sorts
aa• Imports and Exports
aa• Passwords and Access Privileges
aa• Security and Administration
aa• Recoveries
aa• Cloning and Compressing
aa• CDML
aa• Application and Document Preferences
aa• Database Design Reports
aa• Runtime Application Creation
aa• Filemaker Mobile
We do not
provide phone support at this time for:
aa• SQL, JDBC, ODBC, XML
aa• Lasso
aa• Citrix
a
A Toll-Free Tech Support Call to PM
Solutions includes:
aa• Up to 15 minutes of support
aa• Up to 3 calls to resolve an issue (within
allotted time)
aa• A refund if we're not able to help you
Tech
Support Hours are 9:00AM to 5:00 PM CST Every Day

In Greater Houston, dial 713-956-6940
When You're Ready to
Order Technical Support...
aa• Dial the Toll-Free number above
to determine if
support is immediately available.
aa• (If not, leave a voicemail. All calls are
returned within two hours).
aa• Click BUY NOW (or one of the credit card logos below). The
cost is $25.00.
aa• Provide your credit card information via
secure server.
aa• Provide a brief description of the
problem/challenge.
aa• Submit your payment. We'll immediately get an
email confirmation.
aa• Note your Approval Code and call the Toll-Free number.
aa• Note: If it's necessary to email your files
for review, the cost is $50.00.
BUY NOW USING YOUR CREDIT CARD OR CHECKING
ACCOUNT
8

Frequently Asked Questions
This is a new service, so at this point we're encouraging all
potential prospects and clients to call the Toll-Free number with questions in advance of ordering.
What's the best way to ensure the best
support experience?
aa• Call from your computer workstation
aa• Have Filemaker open to your application
aa• Have your Filemaker manual on hand
aa• Take notes. Work on the problem in small steps.
What results can be expected from a
support call?
The primary objective
will be to resolve the issue described when payment is submitted in 15
minutes or less. Other issues may come up and may be resolved as time
permits, but our obligation is fulfilled when the primary objective is
resolved.
What if you can't resolve the primary
issue?
Your money will be
refunded in full.
Do you provide step-by-step
instructions?
When the situation
calls for it. Typically, we'll provide a "roadmap" for you to follow
that builds on your existing skills. We suggest that you work on the
problem in small steps and save some time for the allotted 1-2
follow-up calls.
Can you provide more in-depth support?
Yes! Using tools like
NetMeeting and WebEx, we can share files and see each other's
applications, all in real-time. Call the Toll-Free number
Is my online payment secure?
Yes. Credit card transactions
are processed by PayPal, the premier financial Web site according to PC
Data Online Reports. PayPal automatically encrypts your confidential
information in transit from your computer to theirs using the Secure
Sockets Layer protocol (SSL) with an encryption key length of 128-bits
(the highest level commercially available). Your credit card
information is not shared with anyone, including Project Management
Solutions.
About Project Management Solutions
We provide Filemaker Pro system
development and consultation for all kinds of companies. We've assisted
small entrepreneurs developing their own solutions on an hourly basis,
as well as developed entire systems for companies like Pennzoil-Quaker
State and Stage Stores, the parent company of Palais Royal. We are an
Associate Member of the Filemaker Solutions Alliance. Our home page is www.pm-solutions.net
Tech
Support Hours are 9:00AM to 5:00 PM CST Every Day

In Greater Houston, dial 713-956-6940
When You're Ready to
Order Technical Support...
aa• Dial the Toll-Free number above
to determine if
support is immediately available.
aa• (If not, leave a voicemail. All calls are
returned within two hours).
aa• Click BUY NOW (or one of the credit card logos below). The
cost is $25.00.
aa• Provide your credit card information via
secure server.
aa• Provide a brief description of the
problem/challenge.
aa• Submit your payment. We'll immediately get an
email confirmation.
aa• Note your Approval Code and call the Toll-Free number.
aa• Note: If it's necessary to email your files
for review, the cost is $50.00.
BUY NOW USING YOUR CREDIT CARD OR CHECKING
ACCOUNT
8

For questions not related to Technical Support,
please call 713-956-6940
xxxxxx 
http://www.filemaker.com
|