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  Filemaker Pro Technical Support – $25.00 per call
We're ready to, answer your questions about Filemaker on our Toll-Free line.
Order securely using your
Visa, MasterCard, Discover, American Express or any Checking Account.

Our specialties are:
aa• Scripts and Calculations
aa• Relationships
aa• Field Definitions and Value Lists
aa• Summaries and Reports
aa• Forms, Lists and Tables
aa• Searches and Sorts
aa• Imports and Exports
aa• Passwords and Access Privileges
aa• Security and Administration
aa• Recoveries
aa• Cloning and Compressing
aa• CDML
aa• Application and Document Preferences
aa• Database Design Reports
aa• Runtime Application Creation
aa• Filemaker Mobile

We do not provide phone support at this time for:
aa• SQL, JDBC, ODBC, XML
aa• Lasso
aa• Citrix a

A Toll-Free Tech Support Call to PM Solutions includes:
aa• Up to 15 minutes of support
aa• Up to 3 calls to resolve an issue (within allotted time)
aa• A refund if we're not able to help you

Tech Support Hours are 9:00AM to 5:00 PM CST Every Day


In Greater Houston, dial 713-956-6940

When You're Ready to Order Technical Support...
aa• Dial the Toll-Free number above to determine if support is immediately available.
aa• (If not, leave a voicemail. All calls are returned within two hours).
aa• Click BUY NOW (or one of the credit card logos below). The cost is $25.00.
aa• Provide your credit card information via secure server.
aa• Provide a brief description of the problem/challenge.
aa• Submit your payment. We'll immediately get an email confirmation.
aa• Note your Approval Code and call the Toll-Free number.
aa• Note: If it's necessary to email your files for review, the cost is $50.00.

BUY NOW USING YOUR CREDIT CARD OR CHECKING ACCOUNT
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Frequently Asked Questions
This is a new service, so at this point we're encouraging all potential prospects and clients to call
the Toll-Free number with questions in advance of ordering.

What's the best way to ensure the best support experience?
aa• Call from your computer workstation
aa• Have Filemaker open to your application
aa• Have your Filemaker manual on hand
aa• Take notes. Work on the problem in small steps.

What results can be expected from a support call?
The primary objective will be to resolve the issue described when payment is submitted in 15 minutes or less. Other issues may come up and may be resolved as time permits, but our obligation is fulfilled when the primary objective is resolved.

What if you can't resolve the primary issue?
Your money will be refunded in full.

Do you provide step-by-step instructions?
When the situation calls for it. Typically, we'll provide a "roadmap" for you to follow that builds on your existing skills. We suggest that you work on the problem in small steps and save some time for the allotted 1-2 follow-up calls.

Can you provide more in-depth support?
Yes! Using tools like NetMeeting and WebEx, we can share files and see each other's applications, all in real-time. Call the Toll-Free number

Is my online payment secure?
Yes. Credit card transactions are processed by PayPal, the premier financial Web site according to PC Data Online Reports. PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Your credit card information is not shared with anyone, including Project Management Solutions.

About Project Management Solutions
We provide Filemaker Pro system development and consultation for all kinds of companies. We've assisted small entrepreneurs developing their own solutions on an hourly basis, as well as developed entire systems for companies like Pennzoil-Quaker State and Stage Stores, the parent company of Palais Royal. We are an Associate Member of the Filemaker Solutions Alliance. Our home page is www.pm-solutions.net

Tech Support Hours are 9:00AM to 5:00 PM CST Every Day


In Greater Houston, dial 713-956-6940

When You're Ready to Order Technical Support...
aa• Dial the Toll-Free number above to determine if support is immediately available.
aa• (If not, leave a voicemail. All calls are returned within two hours).
aa• Click BUY NOW (or one of the credit card logos below). The cost is $25.00.
aa• Provide your credit card information via secure server.
aa• Provide a brief description of the problem/challenge.
aa• Submit your payment. We'll immediately get an email confirmation.
aa• Note your Approval Code and call the Toll-Free number.
aa• Note: If it's necessary to email your files for review, the cost is $50.00.

BUY NOW USING YOUR CREDIT CARD OR CHECKING ACCOUNT
8

For questions not related to Technical Support, please call 713-956-6940

xxxxxx

http://www.filemaker.com